Privacy Policy

Effective date: February 8, 2026

LoneStar Sells It All ("we", "us", or "LSSIA") respects your privacy. This Privacy Policy explains what information we collect, how we use and share it, your choices about that information, and how to contact us. This policy applies to information collected through our website, email communications, and other services we provide.

Information we collect

We collect information that helps us process orders, communicate with you, and improve our services. That information may include:

Contact & account information: name, email address (e.g., support@lssia.com communications), billing and shipping address, and any information you provide in messages or forms.
Order & transaction data: purchased items, payment method (payment details are processed by third-party payment processors — we do not store full payment card data), order history, and shipping details.
Communications: messages you send to us (support requests, valuation requests, attachments such as photos) and our replies.
Device & usage information: IP address, browser type, pages visited, referring/exit pages, and other analytics collected automatically using cookies and similar technologies.

How we use information

To process and fulfill orders, provide customer service, and manage consignment or liquidation services.
To respond to your inquiries, send important account or transaction-related notices, and provide valuation and pickup coordination.
To improve our website, listings, and services, and to analyze usage and trends.
To detect and prevent fraud and illegal activity and to protect the security of our customers and systems.
To comply with legal obligations (for example, responding to lawful requests from authorities).

Cookies & tracking

We use cookies and similar technologies to make the site work, to understand how people use it, and to show relevant content. Cookies may be set by us or by third parties (for analytics, advertising, or payment processing). You can manage cookie preferences through your browser settings, but blocking cookies may affect site functionality.

Third-party services

We rely on third-party service providers to operate our business (payment processors, shipping carriers, marketplace platforms, analytics providers, and email systems). These service providers may receive personal information necessary to perform their services, but they are contractually restricted from using your information for other purposes.

Sharing & disclosure

We may share information:

With service providers who perform services on our behalf (payment processors, carriers, listing platforms).
To comply with laws, court orders, or government requests, or to protect our rights, property, or safety or the safety of others.
In connection with a merger, acquisition, or sale of assets — in which case we will require that any buyer honor the terms of this Privacy Policy.

Data retention

We retain personal data as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

Your rights & choices

Depending on your location, you may have rights including the ability to:

Access or obtain a copy of personal information we hold about you.
Request correction of inaccurate personal information.
Request deletion of personal information (subject to legal or contractual retention requirements).
Opt out of certain data uses (for example: marketing emails). To opt out of marketing emails, follow the unsubscribe link in the email or email support@lssia.com.

If you are located in a jurisdiction with data protection laws (for example, the European Economic Area), you may have additional rights. To exercise your rights, email support@lssia.com with a clear description of your request.

California privacy disclosures

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA), such as the right to know categories of personal information collected and the right to opt out of the sale of personal information. We do not sell personal information for money. To exercise CCPA/CPRA rights, please contact us at support@lssia.com.

Security

We use administrative, technical, and physical safeguards designed to protect personal information. While we work to protect your information, no method of transmission or storage is 100% secure; we cannot guarantee absolute security.

International transfers

Our operations are based in the United States; if we transfer personal information outside your country, we will use appropriate safeguards to protect it in accordance with this policy and applicable law.

Children

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe your child under 13 provided us personal information, please contact us at support@lssia.com so we can take steps to delete it.

Links to other sites

Our site may link to third-party sites (marketplaces, payment providers, social platforms). This Privacy Policy does not apply to those sites; review their privacy policies before sharing information.

Changes to this policy

We may update this policy from time to time. When we do, we will update the "Effective date" at the top of this page. Significant changes will be posted here.

Questions or requests?

Email us: support@lssia.com. Please include a clear description of your request and any relevant order or account details so we can respond promptly.

LoneStar Sells It All — Texas-rooted · Family-first · Transparent handling